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Caddington Surgery, 33 Manor Road, Caddington, Luton, LU1 4EETel: 01582 725673
A Patient Participation Group, or PPG for short, is a group of volunteer patients and GP practice staff who meet regularly and work together to improve the quality of care and outcomes for patients, and help strengthen the relationship between the practice and our patients.
The PPG is essentially a communication channel to enable sharing of information. PPG members contribute ideas, feedback and suggestions to help the practice tailor services towards the needs of our patients and enhance the overall patient experience.
Although PPGs tend to be set up by GP practices, they are usually run by patients.
Caddington Surgery's PPG was formed in 2012 and has given valuable input and feedback since then, some of which you can read about in the reports available to download in the "Local PG Report" section of this part of the website.
Thank you very much to the current PPG for all your support and encouragement!
We are keen to recruit more members. We are looking for people from all ages and sections of the community to ensure it is representative. Members will be invited to attend meetings at Caddington Surgery to discuss ideas about the Practice and its services to patients. This is a great opportunity to get involved and engage in dialogue with the Practice from the patients’ point of view.
The Group meets face-to-face at agreed intervals, and we expect there will be 3 or 4 meetings a year. From past experience, meetings usually last 1 – 1½ hours.
Can anyone join?
Yes, as long as you are:
However, the practice does have a right to refuse an individual if it considers it is in the best interests of the individual or the Practice.
Please note, you will need to sign a confidentiality agreement to join the PPG and abide by the Group’s agreed Terms of Reference.
Interested in joining? Apply to join our PPG here
An effective PPG represents the entire practice population, not personal or individual views.
It is a forum for the patient voice and should not be used for individual issues.
If you would like to be more involved with Caddington Surgery and are interested in joining our Patient Participation Group, please pick up an application form from Reception or download and print the form below.
Caddington Surgery PPG Application Form
Patient participation report 2013 and updated action plan
click here to read
Patient participation group report and updated action plan 2014
NHS England - 2014-15 PPG Report
PPG Minutes 17.03.15.pdf
2013 patient survey results- click here to see a copy of the report
2014 patient survey results
Action Plan for 2015-16 and trial of increased number of prebookable appointments -click on magazine article link below for summary update
article for magazine.docx
Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use
this form for complaints - these should always be directed to the Practice Manager
Note that by using this form, you will be sending information about yourself across
the Internet. Whilst every effort is made to keep this information secure, you should
be aware that we cannot offer any guarantees of absolute privacy. If this matter
concerns you then you should use another method to notify us of your comment.
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with your communication. In rare cases where abuse or criminal activity can be shown
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